Support
About Us
First Class Vitamins NZ is operated by USANA Independent Associates – Should you wish to contact us please visit the Contact Us page.
As USANA Independent Associates we are also users of many of the products displayed on this site and based on our experience with them are proud to recommend and sell them to others.
This site has been vetted and approved by USANA NZ as an authorised online seller of their full product range including USANA Vitamins, Rev3 natural enegry drink, Reset weight management and Sense premium skin care. The USANA Independent Associate logo and our Approval number appear on each page as required by USANA Health Sciences to confirm that you are visiting an approved site.
30 Day Money Back Guarantee
If you are not satisfied with your product for any reason, we offer a 30 day money back guarantee for your piece of mind. Just contact us for our return shipping details, send the product back and we’ll refund the products cost.
Secure shopping with Paypal
If the PayPal / Credit Card payment option is selected at checkout then First Class Vitamins sends the information on the checkout page through to PayPal and it’s there that you enter your payment details. We do not have access to your PayPal or payment information. Whether you are paying from a PayPal account or by credit or debit card, you only enter your payment details on PayPal’s site. All credit card and other sensitive financial data is kept and processed on paypal.com through an SSL (secure https) connection. This provides you our customer with the highest level of security.
No PayPal account ? No problem. You don’t need a PayPal account to pay by credit or debit card using Paypal. Just select the Paypal option on the checkout page, click “Make Purchase” then when redirected to PayPal click on “Don’t have a Paypal account?” and follow the prompts to pay using your credit or debit card.
Bank Deposit
You can choose to pay by Bank/Direct Deposit for your USANA product purchases. Just select “Bank Deposit” under the Select a Payment Gateway option on the checkout page. After clicking “Make Purchase” we will provide you with payment instructions. Please include your name or order number as the Reference when sending your payment.
Credit and Debit Cards
To pay by credit or debit card select the Paypal option on the checkout page. After clicking on ‘Make Purchase’ just follow the prompts on the Paypal site to pay by credit card. You do not need a Paypal account to pay by credit or debit card using Paypal.
For your security you only enter your payment details on PayPal’s site. We do not have access to your PayPal or credit card information. All credit and debit card and other sensitive financial data is kept and processed on paypal.com through an SSL (secure) connection.
Shipping
We offer flat rate shipping within NZ. Your purchase will be sent via Courier Post which typically takes 2-3 days for most destinations within NZ.
Returns
If you are not satisfied with your product for any reason, we offer a 30 day money back guarantee for your piece of mind. Just contact us for our return shipping details, send the product back and we’ll refund the products cost.
International Orders
The products and pricng on the First Class Vitamins NZ website are USANA NZ specific.
International customers should go to our international USANA products website. Clicking on “Select Your Country” lets you choose your country and language and will then take you to the product pages for that country.
If you would like to receive a discount on your purchases you should click on the “Sign Up and Save” button, select your country from the drop-down list, then select ‘Preferred Customer’ and complete the customer enrollment form. You will then have access to discounts on your local product pricing.
If you prefer not to pay or enroll online you can phone your local USANA customer service centre to either purchase products or to sign up as a USANA Preferred Customer by quoting code 3360301-BC2-L. Your local USANA office contact details can be found here.
